FAQ

A cold wallet is a hardware device that keeps your crypto completely offline. Unlike online tools, it never connects to the internet, which reduces many common risks. If you hold bitcoin or altcoins for a long time, a secure cold wallet helps you store them without constant exposure to networks. Our devices are designed for this exact purpose.

You can use a metal backup plate or titanium capsule from our store. Write or stamp your recovery phrase onto the metal surface. Then store that backup in a different physical location than your hardware wallet. This way, even if one place is damaged, your crypto remains recoverable. A secure backup is essential for long‑term bitcoin storage.

es, most of our hardware models support bitcoin and many altcoins. Each product description lists the number of crypto assets it can hold. You do not need a separate wallet for each type. Your private keys stay offline for every asset. We focus on secure multi‑currency support without naming specific projects.

As long as you have your recovery phrase backup, you can restore all your crypto onto a new hardware wallet from any brand. The phrase is the real key. The secure device is only a tool to sign transactions. That is why we emphasise durable backup media. Store your bitcoin recovery information properly, and the device itself is replaceable.

No, initial setup and recovery are done completely offline. The hardware wallet generates your private keys without any network connection. You only need a temporary connection later for blockchain data if you choose to check balances via external software. The core secure function never requires online activity. Your crypto stays in cold storage by design.

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Severnside Trading Estate, 9 Textilose Rd, Trafford Park, Stretford, Manchester M17 1PH, UK